While the CPBAO is concerned about the well-being of all individuals receiving health care in Ontario, there are several situations or areas of concern that CPBAO is unable to address.聽
Complaints Against Registrants of Other Regulatory Colleges
CPBAO can only deal with complaints against its own registrants.聽If there are concerns about a registrant of another profession, it is appropriate to contact that professional鈥檚 own College. A listing of the various health Colleges can be found on the website of the . At times, CPBAO receives complaints about psychiatrists. Psychiatrists are medical doctors and are regulated by the聽, which can be reached at (416) 967-2600 or (800) 268-7096.聽
Complaints Against Unregulated Practitioners
Under current legislation, anyone can refer to themselves as a counselor or therapist. These individuals may be unregulated providers rather than registrants of a regulatory health college. Unregulated practitioners cannot use the titles聽Psychologist, Psychological Associate, or Behaviour Analyst, or use the terms聽psychology听辞谤听psychological, or any abbreviation of those words in any title, designation or description of services offered or provided. Under the聽聽the use of these titles and terms is restricted to CPBAO registrants. if you have concerns about an unregulated practitioner, you may contact the employer of that individual, seek legal advice, or contact CPBAO. We will investigate and take appropriate steps to address this.
Other Situations Which the Law Does Not Authorize the College to Address
- Obtaining funds from a registrant as a result of a financial loss suffered;聽
- Employment or labour relations鈥� difficulties not addressed by professional standards or laws governing the profession.
Additionally, while CPBAO may address the practices of a registrant, it cannot substitute its judgment for the professional judgement of a registrant. CPBAO does not have the authority to direct a registrant to change a particular professional opinion or report.聽